💬 I’ve personally wrangled with the Access to Work (ATW) system – and I know how overwhelming it can be.

For anyone who is neurodivergent, disabled, or managing a health condition, the process can feel like yet another barrier. But I also know it’s worth it!

Despite the challenges, I successfully secured £67k worth of financial support to help me continue working effectively. That’s why I want to share this step-by-step guide – to make it simpler for others to get the help they need.

💼 ATW can help you get or stay in work if you have a physical or mental health condition or disability. The support you get depends on your needs and can include:

✅ a grant to help pay for practical support with your work
✅ support with managing your mental health at work
✅ money to pay for communication support at job interviews

PRACTICAL SUPPORT WITH YOUR WORK

✅ specialist equipment & assistive software
✅ support workers (e.g. BSL interpreters, job coaches, travel buddies)
✅ travel costs if you cannot use public transport
✅ adaptations to your vehicle
✅ physical changes to your workplace

Your workplace can even include your home if you work remotely.

💡 The grant is not means-tested, it won’t affect your other benefits, and you don’t have to pay it back.

👉 Sometimes, you or your employer may need to pay costs upfront and reclaim them later.

Step-by-Step Guide to Applying

1. Check Eligibility – Over 16, have a disability or health condition, and in (or about to start) paid work. 💡 Self-employed? You’re eligible too.

2. Apply Online or Call – 0800 121 7479 (England, Scotland, Wales).

3. Initial Contact – 💡 An adviser will call to discuss your role, the challenges you face, and what might help – **Be open about the challenges you face**.

4. Assessment (if needed) – Usually by phone or video; in-person visits are less common but can be arranged.

5. Decision & Award Letter – Written confirmation of what’s approved, any cost share, and how to claim.

6. Employer Cooperation – If employed, your employer will need to help put changes in place (but their agreement is not needed to apply).

7. Arrange Support – 💡 ATW may book services directly (e.g., interpreters, taxi accounts), but often you arrange them and claim the cost back.

8. Implement Support – Equipment, software, travel help, or support workers put in place.

9. Claim & Keep Records – Submit invoices/receipts as instructed; keep copies for your records.

10. Review & Stay in Touch – Tell ATW if your role, hours, or needs change so your support can be adjusted.

Additional Tips

• Don’t pay for help unless you choose to – free support is available
• Keep copies of your documents
• Ask for help from colleagues, friends, or family

🌱 I hope this post helps someone who might be struggling right now. Please share it so more people can access the support they deserve.